Returns & Exchanges

At Arbor Collective, we stand by the quality of our craftsmanship and offer a 30-day return policy for all unused gear in its original packaging. Whether it is a snowboard, skateboard, or apparel, we want to ensure you are fully satisfied with your pursuit of the great outdoors.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

• 3.
  Pack and Ship

  Securely pack your items in their original protective packaging to prevent damage during transit and drop them off at any authorized carrier location.

• 4.
  Refund Processing

  After our warehouse team inspects the gear, your refund will be issued to the original payment method within 5 to 7 business days.